I was confounded and getting angrier by the minute. Why would they send junior-sized shirts? Why would they ask my people to pay for shipping to return those same shirts for a refund, not an exchange?
I had to make a fast decision. Was I going lay bare the shirt debacle to everyone, possibly escalating it along the way? Or should I just let it go? After all, a bunch of people told me they liked the shirt and were happy, right?